Recognizing exceptional service is one way we celebrate the people who make RDU a welcoming place to travel.
Every day, Airport Authority employees, airline teams, business partners and volunteers work together to deliver outstanding customer service. Providing a positive airport experience is part of RDU's commitment to serving our travelers and community.
Some individuals go above and beyond to make a lasting difference for a passenger, coworker or visitor. These employees are recognized through the World Class Service Awards program for demonstrating exceptional care, professionalism and dedication.
Award recipients are recognized at their workplace throughout the year. One recipient is also selected annually to receive the Top of the World Award.
Nominate an Employee
Did someone provide exceptional service during your time at RDU? We'd love to hear about your experience.
When you recognize outstanding service, we have the opportunity to celebrate the people who make RDU a world-class airport.