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At the Airport
Frequently Asked Questions
Find answers to common questions about traveling through Raleigh-Durham International Airport.
Travel Requirements & Security
Do I need a REAL ID to travel?
What are the security checkpoint hours?
Does RDU offer TSA PreCheck and Global Entry?
Where can I enroll in TSA PreCheck?
Who do I contact about TSA screening concerns?
Does RDU have CLEAR?
Parking & Pick-Up
What parking options are available at RDU?
Can I reserve parking in advance?
Does RDU have a Cell Lot?
How early should I arrive if I plan to park at RDU?
Do parking shuttles operate 24 hours a day?
Is accessible parking available?
Can I park briefly to meet or accompany a traveler?
What if I need help finding my vehicle or have a parking issue?
Where can I find detailed parking FAQs?
Parking Information
Flights, Bags & Airlines
Is curbside check-in available?
What should I do if my luggage is lost or damaged?
How many bags can I bring?
What are the size and weight limits for baggage?
Where do I pick up cargo shipments?
Airport Services & Accessibility
How can I request wheelchair assistance?
What accessibility services are available?
Where are AEDs located?
How do I travel between Terminal 1 and Terminal 2?
Can I request assistance with security screening?
Can someone accompany me to my gate?
Do medical supplies count toward my carry-on baggage limit?
What should I do if I have an implanted medical device?
Can I bring mobility aids through security?
What if my mobility device cannot fit through the screening equipment?
Where are the pet relief areas located?
Can I bring diabetes supplies through security?
Do I need to label my medications when traveling?
What is the Hidden Disabilities Sunflower Program?
Special Assistance
Transportation & Hotels
What ground transportation options are available?
How do I get a taxi?
Are there hotels near RDU?
Dining, Shopping & Amenities
Can I travel with my pet?
Where can I exchange foreign currency?
Is there a U.S. Post Office mailbox at RDU?
What dining options are available before security?
Is smoking allowed at RDU?
Airport Hours
What are RDU's operating hours?
When do airline ticket counters open?
How early should I arrive for my flight?
When are airport restaurants and shops open?
Plane Spotting at RDU
Do I need permission to visit Observation Park?
Do I need permission to spot planes from the parking garage?
Where am I allowed to spot planes at RDU?
Will airport operations or law enforcement approach me?
Can plane spotting activities be restricted?
Can I use a drone to photograph planes at RDU?
How can I learn more about plane activity at RDU?
How do I report a safety or security concern?
Can I submit my plane photos to RDU?
Do Airport Rules and Regulations apply to plane spotters?
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