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Parking Information
Parking FAQs
General Parking Questions
Where are the on-airport parking facilities located?
What types of parking are available at RDU and how much does it cost?
Do you have a Cell Phone Lot?
How do I enter the ParkRDU Premier or ParkRDU Central parking facilities?
If ParkRDU Central is full, where should I park?
How long is the drive from the ParkRDU Central or ParkRDU Premier (Terminal Parking) facilities to the ParkRDU Economy and ParkRDU Express car parks?
Where can I find handicapped parking? Is it discounted?
Who do I contact if I am mischarged?
How do I know my car is secure while I’m away?
What happens if my car gets damaged while I’m away?
Can I appeal a parking ticket?
What do I do if I lost my ticket?
Do shuttles run between Terminal 1 and Terminal 2?
Where do I board the ParkRDU Express Shuttle at the terminals?
How frequently do the shuttles operate between the ParkRDU Economy and ParkRDU Express and the terminals?
How long does the shuttle take to get from the ParkRDU Economy lots to the Terminals?
Are any Park Economy parking spaces covered?
Can I park my motorcycle in any parking lot? How much does it cost?
Is there a place where I can store my bicycle?
Where do I park my over-sized vehicle/camper/long vehicle? What are the height and length restrictions for the garage?
I do not have a credit card. How can I pay for parking?
Can I pay with my toll tag, pass or transponder?
Can I park for a short visit or to pick up and drop off passengers in ParkRDU Premier and ParkRDU Central?
Do you have charging stations in your parking facilities for electric vehicles?
What happens if my car won’t start when I return?
What is Parking Mobile Pay?
How do I obtain a parking receipt?
If I have a question before I arrive at the parking facility, who can I contact?
How can I provide you with feedback?
What should I do if I’ve lost my vehicle?
Online Booking Questions
Can I book parking online for all ParkRDU facilities?
How much does parking cost for any facility if I don’t pre-book online?
How do I book online?
What methods of payment can I use to pre-book parking online?
When I book online, can I use a debit card?
How can I get a receipt?
The online booking system won’t work for me, what do I do?
Can I use the same credit card for more than one reservation?
What is the difference between my Booking Reference number and Parking confirmation number?
Why do I receive and enter a new Verification Code every time I want to log in to my account?
When I book online will I be charged right away or when I exit the parking facility?
How do I know my booking has been accepted?
What if I don’t receive an auto reply booking confirmation email at the end of the process?
What if I don’t receive a Parking Confirmation email with my QR code?
I booked online; do I have to go to the parking facility designated in my booking? Do I have a specific reserved spot?
What do I need to bring when using a ParkRDU facility?
What if my QR code is not recognized at the entry or exit gate of the parking facility after I booked online?
What if the vehicle I park has a license plate number that is different from the number I entered when I originally booked?
What happens if after entering the parking facility I need to leave and re-enter the parking facility again?
What happens if I arrive before the entry time I specified when making my online booking?
My trip was shorter than the stay I booked online – do I get a refund?
My trip was longer than I anticipated in my online booking. How am I charged for the extra time?
What is the cancellation or refund policy for booking online?
Can I reserve handicapped parking online?
Is it possible to modify or cancel an online booking?
How close to my date/time of travel can I pre-book online for parking at RDU?
How far in advance can I pre-book parking?
Can I reserve short stay/hourly parking?
Why am I charged for 24 hours per day parking even though hourly rates are available?
I have a question about the credit card charge for my parking online booking. What should I do?
What is the minimum length of stay I can book online?
What is the maximum length of stay I can book online?
How do I know my booking details are secure?
What do I do if I made a mistake in my booking?
Do I have to pay a fee to change or cancel my booking?
How are online parking charges calculated?
How do I get the best online price?
Do I have to pay a booking fee?
Do parking charges at Raleigh-Durham International Airport include tax?
I want to make a booking online and to pay in foreign currency using my credit card. How will the foreign exchange rate be applied to my booking?
What happens if I forget my booking reference number?
Where can I find Parking Terms and Conditions?
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